If you are located in Canada, you may have rights regarding your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, in Quebec, Law 25. Please use the options below to exercise your rights.
Access or download my data
You can request access to the personal information we hold about you, including account details and order history. Where applicable (for example, under Quebec's Law 25), you may also request a copy of your computerized personal information in a portable format.
Response time: We will respond within 30 days (or as otherwise permitted by applicable law).
Correct my information
If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.
Delete my data
You can request deletion of personal information associated with your account.
Important: This request is subject to certain exceptions. For example, we may retain information where required for legal, security, or tax reporting purposes.
Your privacy choice
Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.
Privacy contact
If you have questions about your privacy rights, please contact:
Email: lramsey@ludofactusa.com
Address:
Complaints
If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, in Quebec, the Commission d'accès à l'information (CAI).
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